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2.5
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Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Ordered online, 4 pair of men's pants. Every one over-sized in waist and length.

Returned, received in warehouse on 12/6. CSR told be refund would be coming in 3-5 days. Now (12/11/16) they are telling me 10 more days AND they are deducting a $7.50 return fee. Will never again buy Dockers neither from them or another retailer online or in store.

Not what they used to be, poor quality, poor sizing and they are scammers, must have changed ownership or management or maybe moved to China. Look elsewhere, Wrangler and George's make better quality pants at better price, both sold at Walmart. Ordered online, 4 pair of men's pants. Every one over-sized in waist and length.

Returned, received in warehouse on 12/6. CSR told be refund would be coming in 3-5 days. Now (12/11/16) they are telling me 10 more days AND they are deducting a $7.50 return fee. Will never again buy Dockers neither from them or another retailer online or in store.

Not what they used to be, poor quality, poor sizing and they are scammers, must have changed ownership or management or maybe moved to China. Look elsewhere, Wrangler and George's make better quality pants at better price, both sold at Walmart/ Ordered online, 4 pair of men's pants. Every one over-sized in waist and length. Returned, received in warehouse on 12/6.

CSR told be refund would be coming in 3-5 days. Now (12/11/16) they are telling me 10 more days AND they are deducting a $7.50 return fee. Will never again buy Dockers neither from them or another retailer online or in store.

Not what they used to be, poor quality, poor sizing and they are scammers, must have changed ownership or management or maybe moved to China. Look elsewhere, Wrangler and George's make better quality pants at better price, both sold at Walmart/

Product or Service Mentioned: Dockers Pants.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $100.

Preferred solution: Full refund.

I liked: Refund policy and timing.

I didn't like: Refund policy and timing.

  • Dockers Sucks
Company wrote 0 private or public responses to the review from Dec 11, 2016.
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